Privacy Policy 5555ff — Your Data Protected in Brazil

For the purposes of the General Data Protection Law (LGPD — Law No. 13.709/2018), the controller of personal data collected on the platform 5555ff is the operating company behind the 5555ff.net website, reachable via email at suporte@5555ff.net and through the support chat available 24 hours a day on the platform.

The 5555ff acts as the data controller for information you provide directly (such as your name, CPF, and email address at registration) and for data generated through your use of the platform (such as betting history, access logs, and usage preferences). For certain technical operations — including payment processing via Pix, boleto bancário, credit and debit card, PicPay, and Mercado Pago — 5555ff acts as a joint controller alongside partner operators who are bound by contractual data protection obligations compatible with the LGPD.

The 5555ff collects personal data at different points during your interaction with the platform. The table below outlines the types of data collected, their source, and their primary purpose:

The 5555ff does not collect sensitive data categories — such as health data, racial or ethnic origin, religious beliefs, political opinions, or biometric data — except where strictly necessary for identity verification (document photo) and on the basis of a legal obligation.

The personal data collected by 5555ff are used exclusively for the following purposes:

• Service provision: create and manage your account, process deposits and withdrawals via Pix and other payment methods, record bets and calculate results, and provide the live casino and all other platform games.
• Identity verification and fraud prevention: confirm that you are 18 or older, verify that the CPF provided corresponds to a real individual, and monitor suspicious transactions in accordance with anti-money laundering legislation.
• User support: respond to your requests via chat, email, or WhatsApp and maintain a contact history to ensure continuity of service.
• Account communications: notify you about deposits, withdrawals, winnings, weekly cashback, security updates, and changes to the Terms and Conditions or this Privacy Policy.
• Promotional communications: inform you about promotions, bonuses, and 5555ff news — exclusively for users who have not opted out of such communications. You may unsubscribe at any time.
• Platform improvement: analyze usage patterns in aggregate, anonymized form to improve the betting experience across Brasileirão, Libertadores, e-sports, and online casino.
• Compliance with legal obligations: comply with requests from competent Brazilian regulatory and tax authorities, where applicable.

The 5555ff does not use your data for automated decisions that produce significant legal effects without the possibility of human review.

All personal data processing carried out by the 5555ff relies on at least one of the legal bases established under the LGPD. The applicable bases are:

• Contract performance (Art. 7, V): processing required to deliver the Sports Betting and online casino services you agreed to when creating your 5555ff account — including deposit and withdrawal processing and bet recording.
• Compliance with a legal obligation (Art. 7, II): processing required to fulfill 5555ff's legal obligations, including age verification, anti-money laundering compliance, and responding to requests from competent authorities.
• Legitimate interest (Art. 7, IX): processing for fraud prevention, platform security, service improvement, and usage pattern analysis — always respecting your rights and reasonable expectations as a user.
• Consent (Art. 7, I): used for promotional communications and for the use of non-essential analytics cookies. You may withdraw consent at any time without affecting any other processing.

The 5555ff does not sell or share users' personal data for third-party commercial purposes. Data is only shared in the following situations, always limited to the minimum necessary for the stated purpose:

• Payment providers: certified companies that process transactions via Pix, credit and debit card, boleto bancário, PicPay, and Mercado Pago. These partners receive only the data required to complete the transaction and operate under contracts with data protection clauses compatible with the LGPD.
• Identity verification providers: companies specializing in KYC (Know Your Customer) that assist with document validation. Shared data is used solely for verification purposes and may not be used for any other purpose.
• Technology infrastructure: cloud server and cybersecurity providers that host and protect the platform. These providers have no access to the content of users' data — only to the infrastructure that contains it.
• Competent authorities: when required by law, court order, regulatory authority ruling, or to fulfill anti-money laundering obligations under Brazilian legislation.

The 5555ff implements robust technical and organizational measures to protect users' personal data against unauthorized access, loss, alteration, or destruction. Key measures include:

• 256-bit SSL/TLS encryption on all communications between the user's device and the platform's servers;
• Secure password hashing for storage — not even the 5555ff team can access your password in plain text;
• Two-factor authentication (2FA) available as an additional security layer for all users;
• Continuous monitoring of unauthorized access attempts and suspicious account activity;
• Internal access control based on the principle of least privilege — each team member accesses only the data necessary for their role;
• Periodic security audits conducted by independent specialized firms;
• Security incident response plan with notification to the ANPD and affected users where applicable, as required by the LGPD.

Despite all measures in place, no system is 100% immune to risk. We recommend using a strong, unique password for your account at 5555ff and enabling two-factor authentication in your account's security settings.

The 5555ff retains users' personal data for as long as necessary to fulfill the purposes described in this Privacy Policy and to meet legal obligations. The general retention criteria are:

• Active account data: retained for as long as the account remains active on the platform.
• Closed account data: retained for up to 5 years after account closure to meet legal and regulatory obligations — including anti-money laundering requirements and potential legal disputes.
• Financial transaction records: retained for up to 10 years, as required by tax and financial crime prevention legislation in Brazil.
• Support communication data: retained for up to 2 years to ensure support history and service continuity.
• Analytics cookie data: retained for a maximum of 12 months, renewed with fresh consent when required.

After the applicable retention period, data is securely deleted or anonymized so it can no longer be linked to a specific individual.

The 5555ff uses cookies and similar technologies to operate the platform, enhance your experience, and meet legal obligations. The types of cookies used are:

• Essential cookies: required for the platform's basic operation — session authentication, security, and language and region preferences. They cannot be disabled without affecting access to 5555ff's services.
• Analytical cookies: collect aggregated, anonymized data on how users navigate the platform — most visited pages, session duration, traffic sources. Used to improve the betting experience and identify technical issues. Require consent and can be disabled.
• Functionality cookies: remember your preferences on the platform, such as language, odds settings, and live game display options. They improve your experience without collecting data for advertising purposes.

The 5555ff does not use third-party advertising tracking cookies or external remarketing networks. You can manage your cookie preferences in your browser settings or directly in your 5555ff account settings.

The LGPD grants you, as the data subject whose personal data is processed by the 5555ff, the right to exercise the following rights at any time:

The services of the 5555ff are intended exclusively for users aged 18 and over. The platform does not intentionally collect personal data from individuals under 18. Registration requires a CPF, which is verified to confirm the account holder's legal age.

If the 5555ff identifies that data from a user under 18 has been collected — for any reason — that data will be immediately deleted and the account will be closed, with no right to any balance that may have been deposited, as set out in the Terms and Conditions.

If you are the legal guardian of a minor and believe their data has been collected by the platform, please contact us immediately at suporte@5555ff.net or via the platform's support chat.

In some cases, the personal data of users of the 5555ff may be processed on servers or by partners located outside Brazil — for example, within the cloud computing infrastructure used by the platform. When this occurs, 5555ff takes measures to ensure that the level of data protection is equivalent to that required by the LGPD:

• Selection of partners and providers operating in countries whose data protection legislation is recognized as adequate by the ANPD or that meet the requirements of Article 33 of the LGPD;
• Data protection contractual clauses with all partners that process data on behalf of 5555ff outside Brazil;
• Implementation of technical encryption and anonymization measures to minimize risks associated with international data transfers.

Payment data processed via Pix is stored exclusively on infrastructure located in Brazil, in compliance with Central Bank of Brazil regulations.

The 5555ff may update this Privacy Policy periodically to reflect changes in services, applicable legislation, or the platform's data protection practices. When that happens:

• The "Last updated" date at the top of this document will be revised;
• For material changes that affect data subjects' rights, 5555ff will notify active users by email or via an in-platform notice at least 14 days in advance;
• Continued use of the platform after the new version takes effect constitutes acceptance of the changes.

We recommend reviewing this Privacy Policy periodically. The most recent version will always be available at /privacy-policy.

For any questions related to the processing of your personal data by 5555ff — exercising LGPD rights, questions about this Privacy Policy, reporting security incidents, or filing complaints — you may reach us through the following channels:

• Email: suporte@5555ff.net (subject line "LGPD — Solicitação de Titular" for formal rights requests)
• Support chat: available directly on the 5555ff platform, 24 hours a day, 7 days a week, with support in Brazilian Portuguese

The 5555ff commits to responding to personal data requests within 15 calendar days, as required by the LGPD. In cases of complexity or a high volume of requests, this deadline may be extended by an equal period, with prior notice to the data subject.

If you believe your rights as a data subject have not been adequately addressed by 5555ff, you may file a complaint with the National Data Protection Authority (ANPD), the authority responsible for overseeing LGPD compliance in Brazil.